Privacy Policy

Introduction

Eastside Builders, Inc. ("Eastside Builders," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a project inquiry. Please read this policy carefully. If you disagree with its terms, please discontinue use of the website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you fill out our contact form, request a consultation, or otherwise communicate with us. This information may include:

• First and last name
• Company or organization name
• Email address
• Phone number
• Mailing address or project location
• Project type, estimated budget, and preferred timeline
• Any other information you choose to provide in a message or inquiry

Contact Form Information

When you submit a contact or consultation request form on our website, we collect the information you provide in that form. This information is used to respond to your inquiry, provide requested information about our services, and follow up regarding your project needs. All form submissions are sent to info@eastsidebuilderscorp.com and stored securely.

Project Inquiry Information

When you submit a project inquiry, we collect details about your proposed project, including project type, location, estimated budget, and timeline. This information is used solely for the purpose of evaluating and responding to your inquiry and is not shared with third parties for marketing purposes.

Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, and other statistics. This information is used for website analytics and performance monitoring purposes.

Cookies

We may use cookies and similar tracking technologies to access or store information. Cookies are small files placed on your device that allow us to recognize your browser, remember your preferences, and improve your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand how visitors interact with our website. These services may collect information sent by your browser as part of a web page request, including cookies and your IP address. The information generated about your use of our website is transmitted to and stored by these third-party providers. We use this information to improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, questions, and consultation requests
• To provide information about our commercial construction services
• To send you project-related communications and follow-ups
• To improve our website, services, and customer experience
• To comply with applicable laws and regulations
• To protect the security and integrity of our business
• To send periodic communications about our services, if you have opted in

Marketing Communications

We may contact you with information about our services, projects, and industry news if you have provided your contact information and have not opted out of such communications. You may opt out of receiving marketing communications from us at any time by contacting us at info@eastsidebuilderscorp.com or by following the unsubscribe instructions in any email we send.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described in this Privacy Policy. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project inquiry information is typically retained for a period of three (3) years following the completion of any project or the conclusion of business discussions, after which it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against accidental loss, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Providers

Our website may contain links to third-party websites, including Google Maps embeds and analytics services. We have no control over the content or privacy practices of these sites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request access to the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete personal information.
• Deletion: The right to request deletion of your personal information, subject to certain exceptions.
• Opt-Out: The right to opt out of marketing communications at any time.
• Portability: The right to request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us at info@eastsidebuilderscorp.com or by mail at 5610 Wooster Pike, Cincinnati, OH 45227.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at info@eastsidebuilderscorp.com.

State-Specific Privacy Rights

If you are a resident of California, Virginia, Colorado, or another state with specific privacy laws, you may have additional rights under applicable state law. Ohio residents and other U.S. residents may contact us to exercise their rights as described above. We will respond to verifiable requests within the timeframes required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: